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Support

Note: To report order problems or to create a return merchandise authorization, please click on the "My Account" tab and log in. You will then see links to submit these requests online. This is the fastest method to create such requests.

In this section we will be publishing support articles and useful product information. We will also provide guides and FAQs on topics such as product condition levels and expected delivery times. Some information will only be available to users that are logged into our site.

We also provide basic technical support for all of our products. Most common issues will be documented, however if you don't find the information you need, please e-mail us.

 
Software Drivers
 

Software drivers hosted by us for download are located here.

 
Shipping
 
Shipping methods, procedures, time in transit charts, tracking numbers & third party billing policies.
 
Returns & Exchanges
 
Information pertaining to the return or exchange of items.
 
Networking
 

Guides, FAQs and problem solutions for Networking equipment and their configuration.

 
Legal & Privacy
 

Legal Statements, Disclaimers, Privacy Notices & Sales and Purchases Policies.

 
Hard Drives
 

All issues related to hard drives, and disk storage.

 
Condition & Warranty
 
Details on product condition levels and product warranties.
 
Billing & Payment
 

Billing & Payment Policies & Issues.

Holiday Schedule
 

DiscTech Holiday Schedule for 2014.

Free SuperSaver Shipping
 

Free shipping on website orders over $19!

Dell Laptop AC Power Adapter Compatibility Chart
 
Dell Laptop AC Power Adapter Compatibility Chart.
A guide to cross reference AC/DC adaptors with Dell laptop models.
Advanced Search
 
The advanced web store search includes the ability to specify multiple variables such as hard drive attributes.
Address and Directions - Click for more...
 
DiscTech's street address, shipping address and directions on how to get to our facilities.
N.B. We are NOT a retail store. If you wish to purchase an item you must place an order via this website (or by telephone) and then schedule a pickup with us.

DiscTech LLC
2565 Camino Del Rio S.
Suite 100
San Diego, CA
92108, USA

Telephone: +1 619-550-1900
Fax: +1 619 491 9419


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